Return Policy

Return of goods of proper quality

Please return items with all accessories and packaging.

Normally, items purchased  on Tovargo.com may be returned (or exchanged ) within 7 (seven) days of purchase with a receipt.

Products may be returned for the following reasons:

  • Buyer is not satisfied by size; style;color; tone; length, etc
  • Items do not look the same as they look online

Damaged, defective or incorrect items Items need to be returned in a like-new condition. Items that are damaged, unsanitary, dented, scratched or missing major contents may be denied a return. Apparel must not be worn or laundered, and its original tags must be attached for us to accept a return. Gather the purchases you want to return, along with the original contents.

To return the purchased item the return application should be filled out and attached to the original packaging along with the item.The application can be found in your Personal Account. You might prefer to return the item by mail during your return time period and re-order the required item.

Product accessories and packaging

Please return items with all accessories and packaging.

If you do not, we may either deny the return, or allow a return with a nonrefundable deduction on your refund for what is missing.

How to process the return:

  • To return the purchased item the return application should be filled out and attached to the original packaging along with the item.The application can be found in your Personal Account.
  • The term for consideration of the application should not exceed 7 (seven) business days.
  • If, as a result of consideration of the application by the Seller, a positive decision is made, the buyer may transfer the goods for return.
  •  If the application is rejected, the buyer has the right to apply to an independent examination. If buyer’s decision is confirmed, all costs of the buyer associated with the independent examination are subject to reimbursement by the Seller.
  • All costs associated with the return of goods of poor quality are paid by the Seller.

Damaged, defective or incorrect items Items need to be returned in a like-new condition. Items that are damaged, unsanitary, dented, scratched or missing major contents may be denied a return. Apparel must not be worn or laundered, and its original tags must be attached for us to accept a return. Gather the purchases you want to return, along with the original contents.

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